You’ve started your business, and it’s taking off. You’re making more than you ever dreamed, but you have a problem - you can no longer keep up with your workload.
The emails, the messages, the shipping, whatever your difficulties may be, hiring someone may be precisely the right choice to offload a little bit of work and keep up with the increasing demand from your clients.
Hiring an employee seems like a straightforward process, but there are a few things you need to keep in mind before you do it.
Finding the right candidate
Before you begin searching for a candidate, decide what it is you’d like them to do. Besides just being dependable and honest, try to match their personality to the needs that you have. Are they handling sales? Plan to look for someone upbeat and outgoing. Will they do paperwork? Look for someone meticulous and reliable. A candidate may look great on paper, but still not be an excellent fit for the role you have for them. Take the time to interview them carefully to be sure that they are a great fit.
Setting expectations
Be clear and upfront with expectations. What hours are they required to be at work? Where will they work? What will their responsibilities be? Will you pay them an hourly wage, or will it be based on salary? What will happen if you lose some of your business and need to reduce your employee’s hours? Will they receive benefits such as vacation and sick time? Clear up these expectations before your employee begins work to avoid frustration.
Communication differences
No matter how great your candidate is, once they’ve begun working there will most likely be some bumps in the road. This article outlines some communication differences between generations that you should be aware of. Make room for discussion and be flexible with your communication styles to help your new employee feel heard and welcome.
Payroll and Government Compliance
Before you hire that first employee, spend some time making sure that you have met all the legal requirements. If you have an employee, you must register with the PAYE (pay as you earn) system, and pay and withhold taxes. You’ll also need to make sure that the employee has the legal right to work in the U.K. and notify customs that you have hired a new employee. Not completing the legal aspects of hiring an employee could mean big trouble for your business down the road.
Hiring an employee can help you out in more ways than you know. Choosing the right employee can offload a lot of work and let you focus on what you’re good at rather than every single aspect of running your business. Not only does it help you get more work done, but it can also help you keep your customers happy since you’ll be able to respond to them more quickly. And satisfied customers are an essential part of keeping your business successful!
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